User Management

You can create additional account users and manage their settings.

Creating a User

To create a new user for your account, go to Account Settings → Users and click Create. Fill in the required fields.

User Information

• Name — Enter the user's name, for example: Mary Smith or Development Team. The name will be visible in both your panel and the user's panel.
• Email — Provide a valid email address. The user will receive a login link at this address. Note: the email cannot be changed later. If entered incorrectly, you’ll need to create a new user.
• Password — You can use the auto-generated password or enter your own. The password will be shown to the user upon their first login.
• Comment — Optional. You can add additional information about the user. The comment is visible to the account owner only.
• Avatar — You can optionally upload an avatar for the user. The avatar is visible to the account owner only.

Only the account owner can edit this information and manage access rights.

Projects

Specify which projects the user should have access to:

• All projects — Grants access to all projects within the account.
• Select projects — Grants access to specific projects. You can choose one or more.

Access Permissions

Grant access to specific sections and resources of the account. Click on No access next to a resource and select the appropriate access level:

• Management — Full access to the section, identical to that of the account owner.
• Read only — Allows the user to view the section content but not make changes.
• No access — The user will see a notice that access is restricted, and the content will be hidden.

Granting access to certain sections automatically includes access to related sections. More details here.

After setting all necessary permissions, click Create. 

The new user will appear in the control panel, and they’ll receive an email with a link to log in to the control panel.

Editing Users

You can edit users’ details and permissions in two ways:

• In the Users section — it displays all additional users of the account.

• In Projects → select a project → Users. This shows users with access to that specific project.

To edit a user’s details or permissions, click on the user.

In the Information tab, you can change the name, password, or comment.

When you change the password, Hostman won’t send it to the user. You need to contact the user directly and provide them with the new password. 

In the Rights and access tab, you can modify the user’s access settings.

Users and Projects

In the Projects section, you can:

• View which users have access to a specific project
• Add existing users to a new project
• Add existing users to an existing project
• Edit user information
• Block users
• Remove users from a project
• Remove users from the account entirely

When creating a new project, you can immediately select which users should have access to it.

On the main Projects page, avatars of users assigned to each project will be displayed. Hover over an avatar to see the user's name.

To adjust access settings, click on the project and go to the Users tab. You’ll see a list of all users who have access to this project. 

Click on a user’s row to edit their information or access rights.

You can also add more users or remove users from the project.

To grant a user access to a project:

1. Click Add.
2. Select the users you want to include.
3. Click Save.

To remove a user from a project:

1. Click Add.
2. Remove the user from the list.
3. Click Save.

The user will be removed from the project, but remain on the account.

However, the Delete option will remove the user from the account completely:

Blocking a User

If you want to temporarily restrict a user’s access to the panel, you can block them. This can be done from either the Users or Projects section.

All access settings will be preserved, and after unblocking, the user will regain access according to their existing permissions.

To block a user:

1. Go to Account Settings → Users or to a project → Users.
2. Hover over the user and click the lock icon.
3. Confirm the action.

The user will now appear in the account user list with a blocked status.

If they try to log in, they’ll see a message saying the login or password is incorrect.

You can still edit a blocked user’s information and access rights. Any changes will apply once the user is unblocked.

To unblock the user, click the lock icon again and confirm.

Deleting a User

If you need to temporarily restrict access, consider blocking the user instead of deleting them.

To delete a user:

1. Go to Account Settings → Users or to a project → Users.
2. Hover over the user and click the three-dot menu.
3. Select Delete.
4. Confirm the action.

If the user tries to log in, they will receive a message saying the login or password is incorrect.

You can also delete a user by clicking their name in the list, then clicking the trash icon in the top-right corner.