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Top 5 No-Code Chatbot Builders for Small Businesses

Top 5 No-Code Chatbot Builders for Small Businesses
Bhuban Mishra
Technical writer
Infrastructure

The AI revolution in recent years has really given a dramatic rise to chatbots. Chatbots have now become an essential tool for companies of all sizes. It helps to streamline customer service, boost engagement, and drive sales—all while freeing up your valuable time.

In today's business environment, customers expect instant, personalised communication with brands. For this reason, more and more organizations are looking to AI chatbot builders to improve customer experience and enhance operational efficiency.

Gone are the days of hiring expensive developers or spending weeks learning complex programming languages. Whether it's for marketing, customer service, or e-commerce, you can achieve seamless chatbot integration quickly and effortlessly with no-code solutions.

Top 5 Chatbot builders

These are leading AI chatbot online platforms. These messaging bots can answer customer queries 24/7, ensuring seamless support with no human intervention.

1. Chatbase

Chabase is truly a special chatbot builder solution. It has a clean, minimal user interface. You can get a feel of using this messaging bot directly from its website even without setting up an account.

Chatbase supports working with different AI models like gpt-4-turbo, command-r, gemini-1.5-pro, gpt-4, and others. Here are the official details on what models to use based on your use cases and scenarios. 

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Pricing: With the free plan, Chatbase offers 100 message credits/month. Its other pricing tier includes Hobby ($40/mo), Standard ($150/mo), and Pro ($500/mo). Unlike other similar providers, Chatbase provides API access even with its Hobby plans.  

2. Botsonic

Known for its AI and NLP (Natural Language Processing), Botsonic enables human-like, context-aware conversations. It offers multi-channel support as well.

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Pricing: If you’re a small business owner looking for a reliable chatbot solution, Botsonic will fit your bill. Its pricing tier starts at $19/mo. Unlike others, Botsonic even provides access to its API with its Advanced plan ($299/mo). Botsonic offers a free trial period that allows businesses to experience its features before deciding to purchase.

3. WotNot

WotNot provides an intuitive user interface. The platform provides a wealth of templates to help enterprises quickly build a messaging bot based on different business requirements.

WotNot supports everything from simple FAQ autoresponders to complex conversation flow management. By setting up rules, WotNot can automate a range of tasks, reducing the need for human intervention and thus increasing efficiency.

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Pricing: WotNot comes with a free plan. With its free plan, 100 chats and 500 credits are included. The Starter plan is priced at $99/month, Premium ($299/month) and Ultimate ($899/month)

4. Landbot

Landbot is a powerful no-code chatbot builder. Whether you require simple question-and-answer conversations or more advanced conditional logic, Landbot can make it happen. It offers integration for Zapier, Shopify, Wordpress, Webflow, Slack, Calendly, Mailchimp, and others. Here’s the comprehensive list of all supported integrations by Landbot.

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Pricing: Their free plan allows users to experience the basic features of the platform, such as creating a chatbot, embedding a bot on a website via a web plugin, and supporting basic conversation flow design. However, there are some limitations to the free package, such as the number of conversations per month (100 per month).

The AI chat feature isn’t available in its free plan. Its other pricing tier includes Startup (40 euros/month), WhatsApp Pro (200 euros/month), and Business (400 euros/month).

5. Tidio

Tidio is an all-in-one solution that integrates both live chat and automated messaging. The multilingual feature makes it an ideal fit for businesses with an international audience. It provides real-time visitor monitoring.

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Pricing: With the free plan, Tidio offers 50 handled conversations. Their pricing plan is unique in regards, they only bill for Handled Conversations. Handled Conversations means conversations that involve a human agent. You’ll be billed only for relevant interactions. That's great news, isn’t it?

Here are the pricing tiers for Tidio: Starter ($24.17/mo, 150 Handled Conversations), Growth ($49.17/mo, 250 Handled Conversations). Their Premium plan ($2999/mo) offers unlimited handled conversations.

Criteria for Choosing the Best No-Code Chatbot Builder

When searching for a no-code chatbot builder, it's crucial to look at many factors to ensure it will effectively meet your needs.

Ease of Use

One of the core features of chatbots should be ease of use. This means that even users with no programming experience can easily create and manage chatbots. A no-code platform should be straightforward and accessible for everyone, even if you're not technically skilled. 

The platform should offer a variety of ready-to-use templates for typical tasks. It should also have easy options for setting up how the bot responds and what triggers its actions.

Customization

Customization is a key factor in ensuring that your chatbot matches your brand image and business needs. The ideal no-code platform should allow you to customize in a number of ways: templates and preset functionality. Many platforms offer preset templates for common business needs, such as customer support, lead generation, etc. You can choose the right template and modify it to suit your business needs for a quick start.

The no-code chatbot should allow you to customize the appearance design of the chat window, including colors, layout, fonts, button styles, etc., to be consistent with the brand image. In addition to appearance, you can customize the chatbot's conversation flow to ensure that it interacts with users in a personalized and natural way.

Integrations

A no-code chatbot should support multiple platforms, including websites and social media, e.g., Facebook, WhatsApp, WeChat, etc. This allows you to interact with users on a variety of channels and increase touchpoints.

AI Capabilities

If your needs include in-depth conversations with your customers, it's critical to choose a platform with robust NLP technology. It can help the chatbot understand and respond to your users' natural language, making conversations smoother and smarter.

Pricing

Some platforms like Landbot offer free trials (in some cases, even without a credit card). Free trials allow you to test things quickly. Whereas some platforms charge based on usage, number of users, or advanced features.

One should opt for platforms with transparent pricing tiers and features.

Support

Even though no-code chatbot builders are designed to be user-friendly, you’ll likely need assistance from time to time. Excellent customer support and available resources (documentation, tutorials, and community forums) can make your experience much smoother.

Chatbots Comparison

Here’s a comparison table highlighting key differences:

Feature Chatbase Botsonic WotNot Landbot Tidio

AI Model

GPT-4

Claude 3

Gemini 1.5

GPT-3.5

GPT-4

Claude 3

GPT-3.5

GPT-4

Claude 3

Gemini 1.5

GPT-3.5

GPT-4 (includes custom support for DeepSeek, Gemini)

Lyro (based on Claude LLM)

Customization

High (branding, behavior)

Moderate (visual customization)

High

Medium (visual, behavior)

Low

Multi-Channel Support

Website, WhatsApp, FB Messenger, Instagram, Slack, Shopify, Zapier, Wordpress

Website, Whatsapp, Messenger, Calendly, Telegram, Salesforce, Freshdesk, Zendesk

Website, WhatsApp, SMS, Email, ZOHO, Calendly, Hubspot, Salesforce, Instagram

Website, WhatsApp, Zapier, Webflow, Slack, Calendly, Hubspot, Airtable

Website, Wordpress, BigCommerce, Prestashop, Messenger, Whatsapp, Instagram

Analytics

Advanced (topic analysis, sentiment tracking)

Basic (performance tracking)

Offers a separate addon for Advanced Analytics

Basic

Basic (performance metrics)

Basic (performance metrics)

Pricing

Free plan

Paid plans from $40/month

Free trial

Paid plans from $19/month

Free plan

Paid plans from $99/month

Free plan

Paid plans from $39/month

Free plan

Paid plans from $24/month

API Access

Yes

Limited

(Only for Advanced and Enterprise Plans)

Yes

Yes

Limited

(Only for Plus and Premium Plans)

Unique Features

AI Playground for testing models

Uses GPTRouter to generate best responses

Intuitive Interface

Lots of pre-made templates

Imitate human-like conversations

Which No-Code Chatbot Builder Is Right for You?

Choosing the right no-code chatbot building platform for you involves making an informed decision based on factors such as your specific needs, business goals, budget, and technical capabilities. It’s important to consider not your current needs but also how it will scale when your business grows.

If you're looking for a simple, affordable, easy-to-use platform that doesn’t require much technical knowledge, Chatbase and Botsonic are great options. It offers a straightforward setup process.

If you want the capability of a live chat software together with a chatbot solution, choose Tidio. 

FAQs

Are there free chatbot builders available for businesses?

Yes, platforms like Chatbase, Landbot, Wotnot offer a free plan to test things quickly.

Do I need a developer to integrate the chatbot with my website?

No. One benefit of no-code chatbot builders is that they often provide simple integration options, such as embedding code snippets or using plug-ins, that don’t require a developer.

How can I use Chatbot for my Shopify store?

Tidio comes with a dedicated Shopify plugin for this purpose. With other providers, you need to copy and paste the documented widget HTML code manually.

What if my messaging bot is not aware of what to reply when asked a question?

These no-code chatbot builders let you specify default responses or pass on the conversation to a human agent if the bot cannot respond to a question. 

Can I monitor the performance of my chatbot?

Yes, providers like Chatbase or Botsonic will provide you with advanced analytics, including users' geographical locations, popular topics, and unanswered queries.

Conclusion

As artificial intelligence and automation technologies continue to advance, using chatbots is not only a means to improve operational efficiency but also a necessary tool to build brand competitiveness. If you're still on the fence, now is the perfect time to get started.

Whether you're a small startup or an established enterprise, these no-code chatbot platforms like Tidio, Chatbase, Botsonic enable you to build intelligent bots that will meet your business needs. 

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