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How to Choose a Cloud Provider: Checklist

How to Choose a Cloud Provider: Checklist
Hostman Team
Technical writer
Infrastructure

A cloud hosting provider is a company that offers users virtual resources for remote infrastructure management and application deployment.

Unlike traditional web hosting, cloud-based service providers allow for flexible configuration of rented resources, helping clients save on hardware, software, and system administration costs.

In this article, we’ll review the key factors to consider when choosing a cloud hosting provider, starting with the core services these companies offer.

Provided Services

There are three main service models that cloud hosting companies typically offer. Ideally, a reliable provider should support all three:

  • IaaS (Infrastructure as a Service): Basic infrastructure resources such as virtual servers, networks, and storage.
  • PaaS (Platform as a Service): Software platforms for various tasks: database management, big data analytics, containerized app development, machine learning systems, and more.
  • SaaS (Software as a Service): Fully managed software solutions that run on the provider’s infrastructure, reducing the load on the client’s computer or mobile device.

Key features offered by best cloud providers include:

  • A firewall to protect against DDoS attacks and malware.
  • Automated backups with redundant data storage across multiple locations for disaster recovery.
  • Data encryption to ensure confidentiality; even provider staff cannot access your information.

Pricing

When evaluating pricing, focus not just on the base rate but on what’s included in the package.

Some providers attract customers with low prices, but cheaper plans often come with limited resources or features.

For instance:

  • Low-cost plans may not suit clients who handle large data volumes due to disk space limits or slow storage performance.

  • Some providers may offer a “cheap” cloud server but fail to mention that your virtual resources are shared with other clients, reducing performance.

Keep in mind: a high-performance server cannot be truly cheap.

Company Experience

As a rule, the longer a provider has been in the cloud hosting  business, the more reliable it tends to be. However, reputation also matters: look for verified online reviews rather than marketing claims.

If a provider has been operating for over 5 years and maintains a solid reputation, it’s usually a trustworthy choice. A broad range of services is also a good indicator of expertise.

Certification and Standards

A strong advantage is certification under ISO 27001, the international standard for information security management.

While not legally required, it shows that the company has a well-structured approach to security: defined access levels, regular internal and external audits, and continuous process improvement.

Free Trial Period

A trial period can significantly influence a provider’s credibility.

If a provider offers 5–10 days (not just a day or two) for testing, it’s a positive sign that they’re confident in the quality of their services.

Hardware

Pay attention to the performance of CPUs and disk subsystems.

Ideally, a provider should offer configurations for different needs, from entry-level setups to high-performance solutions using modern server-grade processors and NVMe drives, which significantly outperform traditional SSDs in speed and reliability.

Reliability and SLA

A reliable provider must guarantee service uptime in its Service Level Agreement (SLA), typically expressed as a minimum annual availability percentage.

The SLA should also guarantee that you receive the computing power and software specified in your plan and that you can modify configurations, add or remove resources, and perform other key management tasks.

Data Center Location

Providers often advertise the geographic location of their servers as an advantage, but the data center’s certification level is far more important.

Look for certification under Tier III, which represents the optimal reliability level (Tier I being the lowest and Tier IV the highest and most expensive).

Tier III data centers can perform maintenance without downtime thanks to redundant infrastructure components.

Technical Support

The quality of technical support is a key differentiator.

Pay attention to:

  • Response time. It should be clearly stated in your contract.

  • Willingness to help with tasks like auditing or migrating infrastructure from other services.

  • Professionalism and courtesy—hallmarks of a customer-oriented provider.

Contract Termination

Even with the best cloud hosting provider, circumstances may change. Before signing up, check:

  • How and when you can retrieve your data.

  • How the provider destroys virtual machines and ensures complete data deletion upon termination.

Checklist: Choosing a Cloud Hosting Provider

Before making your decision, verify that your provider offers:

  • Support for IaaS, PaaS, and SaaS models with additional features.
  • Flexible, well-priced service packages.
  • 5+ years of experience in the market.
  • (Optional) ISO 27001 certification.
  • A 5–10 day trial period for testing.
  • Multiple hardware configurations with scalable performance.
  • SLA-backed uptime guarantees and resource reliability.
  • A Tier III–certified data center.
  • Qualified, responsive technical support.
  • A secure and transparent contract termination process.
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Are you willing to spend additional resources on more comfortable administration? Compatibility In general, most software will be available to both Linux and Windows users. Developers are interested in having versions for different operating systems. Even some Microsoft applications, which theoretically should be interested in promoting their operating systems, run on Linux—for example, MS SQL databases. But, of course, not all Microsoft software can be run on Linux. For Windows, there's a special software layer that allows running Linux applications—WSL. If a Windows port of the application doesn't exist, WSL will help run it. Both Windows and Linux allow users to perform most work tasks. Compatibility affects administration convenience and performance. For example, PHP is available on both operating systems, but on Linux it runs faster. And running some applications will require additional effort. Cases where technology is only available on one operating system are rather exceptions. For example, if a company needs a terminal server or Active Directory, they'll have to use Windows Server. Licensing Almost all Linux distributions are distributed free of charge, while you'll have to pay for Windows Server and additional components. Security What's more secure: Windows or Linux? This is quite a debatable question. In general, each operating system has a sufficient number of information security tools available. System security primarily depends on the user. You can catch a virus on both Windows and Linux. But the probability of catching a virus on Windows is higher, simply because most viruses target Windows systems. Windows Server Virtual Servers Windows is one of the most popular operating systems. In 2008, Microsoft released a special version for virtual servers—Windows Server. Windows Server offers high performance, a rich set of features, and broad compatibility with other software and services. However, it can be more expensive in terms of licensing. Windows Server has many different versions, each with its own features and areas of application. Depending on the Windows Server version, additional functionality may be available to the user. For example, cloud infrastructure support, improved resource management and security, and tools for easier server management and monitoring. Depending on the specific business needs and constraints, one of the Windows Server versions may be better suited for use on a virtual server. Advantages of Windows Server Ease of use. Windows Server has a familiar and understandable interface that's easy to learn. Compatibility. Windows operating systems are very widespread, and many applications have versions specifically for them. For working with applications that don't have a special Windows version, WSL exists. Support. Windows Server has extended support from Microsoft, which means the server will receive updates for a long time. Integration with other Microsoft products. Windows Server easily integrates with other Microsoft products, such as Active Directory, Exchange, and SharePoint. Disadvantages of Windows Server Complexity of hosting websites. When working on Windows, as with any other operating system, you can host websites, but it will be more complex. Licensing cost. Many solutions that are free to use on Linux require paid licenses on Windows Server. Security vulnerabilities. Many viruses target Windows operating systems specifically, which increases the risk of server infection. Hardware requirements. Windows Server is quite demanding on hardware, and versions newer than Windows Server 2008 don't support 32-bit architecture. Virtual servers are mainly used by companies and enterprises, not private individuals. For them, the question of benefit stands above the convenience of a familiar interface. Therefore, using Windows Server as a server operating system is usually the exception rather than the rule. For example, Windows Server is used to implement remote desktops and terminal servers. Linux Virtual Servers The Linux kernel is the heart of the Linux family operating system. It's a set of software that provides basic functions: memory management, filesystem operations, and communication with hardware. The Linux kernel provides the connection between software and computer hardware, allowing programs to interact with computer resources. It also provides mechanisms for multitasking, allowing multiple programs to run simultaneously and ensuring their security. Linux operating systems are various Linux distributions that have their own features and toolsets. Each distribution is suitable as an operating system for a server, but they are usually used for different purposes: Ubuntu is used as a desktop OS, Debian as a base for other distributions, Kali Linux for network security, and distributions like Rocky Linux or AlmaLinux for server tasks. Next, we'll look at some of these systems and talk about what tasks they should be used for as operating systems for VPS/VDS. Advantages of Linux systems: Reliability Free software Configuration flexibility Compatibility with many hardware platforms Low resource requirements Large selection of shells Disadvantages: Administration complexity Limited application support Unfamiliar interface Absence of some popular applications Debian Debian is an operating system based on the Linux kernel and freely distributed under the GNU GPL license. Debian is one of the most stable and reliable Linux distributions and supports a large number of processor architectures, including x86, x86-64, ARM, MIPS, and PowerPC. Debian has a package manager mechanism that allows easy installation and updating of software, as well as creating backups and restoring the system. Debian also has a configuration management system that allows easy system setup and administration. For server tasks, Debian provides stability and long-term support, which are necessary for reliable long-term server operation. It also has many tools for server monitoring and management, as well as an extensive support community for problem-solving. Ubuntu Ubuntu Server is one of the Debian-based distributions used in server environments. It's the familiar Ubuntu OS to many, but without a graphical interface. Interaction is carried out through the terminal. Ubuntu Server offers a high degree of stability and reliability, as well as extended system management and configuration capabilities. It also has an apt package manager, which makes it easy to install and update software. Ubuntu Server is used for deploying web servers, databases, network equipment, cloud services, and much more. It also supports virtualization and is used as a guest OS in virtualization environments such as VMware and VirtualBox. Kali Linux Kali Linux is a Linux distribution specializing in information security and penetration testing tools. It's based on Debian and has over 600 tools for conducting security tests. If you plan to work in information security, then Kali Linux is ideal for this task. In addition, Kali Linux is also used for information security training and practicing skills in this area. However, it should be kept in mind that some tools in Kali Linux may be illegal or unethical in some countries and jurisdictions, and their use may violate laws and regulations. Therefore, before using Kali Linux, you need to ensure that you're acting in accordance with applicable law. Rocky Linux and AlmaLinux Note: CentOS, which was previously popular for server tasks, ended its traditional support model in 2021. CentOS Stream became a rolling-release distribution that serves as an upstream development platform for Red Hat Enterprise Linux (RHEL), making it less suitable for production servers that require stability. As a result, the community created two enterprise-grade alternatives that continue the legacy of CentOS: Rocky Linux and AlmaLinux. Rocky Linux and AlmaLinux are free, open-source distributions created as direct replacements for CentOS. Both are built from RHEL sources and offer long-term support and stability, maintaining binary compatibility with RHEL. 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Conclusion In this article, we examined the main operating system options for a virtual server. Each has its own advantages, disadvantages, and areas of application. Still, it's important to remember that the listed operating systems, in most cases, provide a decent level of performance and operability.
19 November 2025 · 8 min to read

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