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What is a Virtual Machine? 3 Types of Virtual Hostings

What is a Virtual Machine? 3 Types of Virtual Hostings
Hostman Team
Technical writer
Infrastructure

Want to know everything about the virtual machines? Read the article to find out. We'll discuss how virtual machine works, tell about all types of server virtualization and give links to the best virtual machine hosts.

Simply put, a virtual machine or VM is a simulation of a computer inside another computer. It is an artificial programmable environment that makes it possible to imitate a fully functional operating system on top of the one already installed on your device.

They are mostly used by developers who have to deal with different workspaces based on different software platforms and test their projects using a variety of tools that are not always cross-platform. Also, VM’s are popular among enthusiasts who are eager to try out specific Linux distributives.

How does a virtual machine work

Typically, you have a host machine and a guest machine. A host machine is a computer whose hardware will be used as a basis for virtual “devices”. The guest machine is an artificial computer that takes part of the real hardware and ties it together as a structure to run the operating system. 

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You can create several guest machines and run them on one host. For instance, installing Ubuntu Linux and Windows 10 on an Apple computer and using it in parallel as you would do with two real devices. They are less powerful and a bit restricted in their capabilities but in essence not really different from actual computers.

How to use personal virtual machines

There are several ways to launch a VM on your hardware. Usually, it resembles installing a special application (VMWare or Parallels Desktop) and choosing an operating system to download on it. A bit of mouse clicking without any hassle. Simple as that.

The interfaces of such apps are quite user-friendly so you won’t struggle even if you have no experience of working with virtual machines. If you know how to install OS on a real device then you know how to do it with a virtual one. Moreover, they all have great documentation which will help to get things done right.

Pros and cons of the virtual machines

The biggest advantage of VMs is the opportunity to work with an isolated operating system without sacrificing the one you already have installed.

It means that you have the essence of another PC without actually buying another PC. Furthermore, it is easy to deploy. Just a few clicks and the new virtual machine is ready to use. No USB sticks, no rebooting, no hard disk partitioning, no time-consuming setting up, or other frustrating things to worry about.

What you will have to sacrifice is performance. Virtual machines tend to be slower than real computers. Even if you have a reasonably powerful PC with 32Gb of RAM and an 8-core chip, you won’t be able to use all its potential, and artificial devices will struggle to perform some tasks.

Best apps to create Virtual machines on different OSes

If you want to run virtual machines on Linux, we would recommend you try out the cross-platform and the open-source application VirtualBox. It was created by Oracle.. This app is free and runs really well on Linux-based OSes. As an alternative, you might consider an app called Boxes created by the developers of Gnome Desktop and Gnome OS.

For those of you who consider yoursleves a Mac-person, we’d recommend an application called Parallels Desktop. It is native, the most advanced and performant virtual machine on Mac with features like quick OS-install. But it is a bit pricey. As an alternative, you might want to install VirtualBox.

Windows users usually prefer VMware Workstation. It is one of the most powerful solutions to quickly create and maintain functional and reliable virtual machines. It uses all the underlying Windows technologies to achieve the best performance for guest OSes. It is the best virtual machine for Windows 10 and if you don’t want to pay you can use a restricted free version called VMware Player that will be enough to install some Linux distributions and try them out.

Server-side virtual machines

When we talk about server-side virtualization, we usually mean a huge set of technologies and practices that help engineers decompose complex infrastructures, make them secure, make them more reliable, and much more cost effective to use on a large scale in today’s IT industry.

Normally, server virtualization implies techs used by a business. And there are many ways people at large corporations utilize virtualization. Creating a large number of tools to simplify a variety of tasks and create brand new tools based on virtualization technologies.

And there are many engineers around the globe who have spoken about this. Like Matthew Portnoy, author of a book called Virtualization Essentials, who once said:

«Virtualization in computing often refers to the abstraction of some physical component into a logical object. By virtualizing an object, you can obtain some greater measure of utility from the resource the object provides. For example, Virtual LANs (local area networks), or VLANs, provide greater network performance and improved manageability by being separated from the physical hardware».

Pros and cons of server virtualization

Let’s talk about the advantages and disadvantages of using a virtual machine on a server.

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The main thing which should be considered an advantage of virtual machines on servers is the price of such technology. It helps to make hosting websites, databases, and web applications cheaper. Create artificial networks and subsystems. Additionally, it helps developers around the world to deploy their project in a few quick clicks without ordering real hardware and spending time configuring it.

Speaking of cons we must say that there are few disadvantages of virtual machines. The most noticeable drawbacks are:

  • lack of security (as with some types of virtualization)

  • and lack of performance (while using options with modest payment plans)

What can be virtualized?

Virtualization is a broad term that can be defined in a variety of ways depending on the purpose of a given type of virtualization. That’s why you often stumble upon titles like “Application virtualization”, “Storage virtualization”, etc.

Some sources claim that you can only find five types of virtualization, while others believe there are seven. We will discuss just four that are used most regularly (and are closely connected with the term VM) and explain the difference between different types of virtualization in general.

Application

Small virtual machine representing a single product encapsulated with its dependencies. You can create a virtual copy of an app installed on the remote PC and use it as if it was installed on your device. Some types of application-level virtualization make it possible to use only the hardware of the host machine, but some utilize the resources of both guest and host computers.

Storage

This type of virtualization helps businesses around the world to store massive amounts of data and home users to divide hard drives into virtual sections for personal convenience.

Yep, when you partition off the disk you are virtualizing storage making it easier to isolate files from each other but physically they exist on the same hardware.

Large companies do the opposite. They bind thousands of real disks into one massive virtual one.

OS

We already discussed this type of virtualization at the beginning of the article. OS simulation implies using virtual machines on the server to create digital workspaces.

Virtual machines installed on top of the remote machine can be considered a platform to develop applications on and test them out. Furthermore, such virtualization is popular among webmasters and server administrators who use VMs on the servers for maximum control.

Network

You’ve probably heard of this one. Virtual private networks (or VPN’s) are often used in enterprise areas and sometimes by generic customers for more specific purposes.

Virtual networks help large companies create private webspace inside the internet. This private network is accessible via special software and makes it possible for team members to live across multiple continents but work together as if the whole party were sitting inside one office using the local network.

Furthermore, a VPN is used to imitate the webspace of different countries, so users can access websites and applications that are not available in the country they live in.

Types of server virtualization

Above, we’ve peeped into what things can be virtualized. Below, we will talk about different types of virtualization. Most specialists divide them into three groups (but you may find more on the web). All imply specific relationships between the hardware of the host machine (a real one) and the software of the guest machine (a virtual one). So, it is important to pinpoint that when we speak about virtualization types, we don’t touch on the technological realization of things.

Full virtualization

The first type is the easiest to understand. Full virtualization means creating some kind of virtual machine that uses the real hardware of the host machine exclusively and at the same time becomes completely isolated from it. This kind of virtualization makes the process of creating and maintaining VMs more compatible and portable. It is easier to launch a fully functional OS on top of the host using full virtualization. But at the same time, this type of virtualization is less performant than its modern alternatives like para or OS-level technics widely used today.

OS-level virtualization (containerization)

This kind of virtualization is useful when you need to create instances of an operating system or certain applications within an already running OS. It provides administrators with the tools that allow the quick deployment of many containers (OSes or apps), scale them, port, copy, reorganize, etc.

But at the same time, containerization in some cases makes the whole platform less secure and stable (but it is not true in the case of Docker, for example).

Para-virtualization

When virtual machines are controlled via an application called hypervisor, they are called para-virtualized. It means that they use a specific layer of software between the RAM, CPU and software of the guest OS. This layer helps them to get the necessary part of the hardware to launch the OS and apps and run them smoothly.

Virtualization technologies

It is time to discuss more specific essences like real applications and sets of tools that are used in the virtualization area to create VMs on different host systems.

These software products are quite similar to the ones we reviewed above but they were created precisely for the use of administrators and developers who run VMs on remote servers. We will review four popular solutions used by hosting providers to virtualize fully-fledged OSes on the machines in their data centers.

ESXi

ESXi is a hypervisor developed by VMWare, one of the pioneers in the industry of creating and configuring VMs. What makes ESXi popular is the opportunity to install a virtual machine right on top of the real hardware, neutralizing the software layer between the hypervisor and the host machine. Because of its approach ESXi easily becomes one of the quickest and performant technologies to work with even though it has some disadvantages because of used technics. ESXi brings a user-friendly graphical interface to manipulate the VMS and advanced mechanisms that allow administrators of guest systems to deploy identical systems on other hardware platforms easily without any delays and glitches.

OpenVZ

OpenVZ is a technology that demonstrates how OS-level virtualization could work. The biggest advantage of OpenVZ is the ability to create many cheap Linux-based virtual workspaces with the capabilities of real servers but there are too many drawbacks you will encounter using this software:

  • It can incorrectly distribute resources between many virtual machines.

  • It makes it impossible for users to have any impact on the core of the system.

  • It only supports Linux and there’s no way to use any other OS.

  • It is not as secure as most of the concurrent software products.

Xen

Xen is a cross-platform hypervisor that is also an open-source project. Xen is absolutely free, it is compact and easy to install on any Linux distributive or FreeBSD.

The biggest advantage of Xen is the ability to use para-virtualization. That is why most VMs built with Xen run much faster and demonstrate impressive reliability. Speaking of disadvantages we might consider the lack of a graphical interface and not so the user-friendly interface to control the VMs. It can be quite hard to cope with Xen especially if you’re a novice in this area.

KVM

KVM is a technology built into the Linux kernel. One of the most powerful and functional platforms to date. It allows every VM hosted on the computer to have its own kernel. Because of the layer of technologies that lie in the foundation of KVM, it is possible to create VMs that are performant, isolated, secure, and not really restricted in terms of functionality. Even though KVM is based on Linux it is possible to launch Windows as a guest operating system.

Types of virtual hostings

Described technologies are used to create and support hosting products. Servers with virtualization are the most prevalent option now and they are extremely important for hosting providers because they simultaneously lower the price of the servers and raise the performance of cloud computing solutions.

At the moment, we have three hosting categories that you can use as a platform for your applications.

Shared hosting

The cheapest way to host a website on the web. Renting shared hosting you get access to containers launched inside a Linux-based operating system that generally works as a small bit of storage on the SSD also used by tenants using the same host as you. It is possible to deploy a fully functional static website using shared hosting as a platform, but you should be ready to deal with all the caveats that OpenVZ technology brings such as a not infrequent lack of hardware resources to run the deployed project smoothly.

VPS/VDS

Virtual Private Servers are mostly created using technologies like KVM. They are independent and isolated OSes inside the host machine. VPSes can provide users with all the benefits of a KVM such as an opportunity to deploy dynamic web applications, store massive databases, install and use Windows Server as a digital workspace, etc.

One of the reasons why VDSes became extremely popular is the price. It costs much less than a dedicated server but provides almost identical capabilities that you would usually expect from a real computer. KVM-based virtual machines even make it possible to influence the kernel of the OS.

Cloud computing

A modern solution that ideally suits projects of any size and complexity. The biggest plus of cloud-based systems is scalability. You can gradually make it grow with the functionality of your app and the audience that uses it.

Cloud hosting is a network of computers around the world developed using the most advanced technologies available. That’s why it is the most performant and secure way to create any virtualized products (workspaces, VPNs, digital data storage, etc.).

How to choose virtual machine hosting?

The choice depends on the demands of your project. You can use the cheapest option to deploy a static site but if you want something more powerful and useful you’ll have to get over to VDS or a cloud-based solution.

Also, we strongly recommend paying for the hosting because cheap virtual machine hosting providers exist but free ones are mostly run by crooks. It might also be dangerous to host any project on free hosting.

Best virtual machine hosts

  1. Digital Ocean — one of the most popular hosting providers that offer reliable machines for any use. Well-balanced in terms of price and functionality. A good choice for experienced developers and administrators. 
  2. Netlify — easy to use hosting that can automatically convert GitHub projects into running applications. 
  3. Hostman — an advanced alternative to Netlify that not only offers an opportunity to deploy apps using GitHub and GitLab repositories but also provides customers with a set of pre-made servers. 
  4. InMotion — a powerful VPS host that can boast 99.99% uptime. It works almost 24/7 without interruptions so your project will be accessible to your customers most of the time. 
  5. IONOS — the cheapest web hosting for virtual machines that makes it possible to create your own VM for just $1. 

Here it is. Now you know how virtualization works, why you need to install a virtual machine and how to do this. We recommend trying out demo versions of apps like VMware and Parallels to decide which one will become your go-to solution. If you’re trying to find the best server to host a VM you might want to read our article about the 8 best VPS hosts.

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10 Best Python IDEs and Code Editors 2024

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Choosing the right Python IDE (Integrated Development Environment) or code editor is important and will have a big influence on how you build applications. Here are key factors to consider when making your choice: Usability Consider on the general usability and user interface. Especially for beginners, a straightforward and user-friendly integrated development environment (IDE) or code editor can increase productivity. Features and Integrated Tools Explore the functions that the code editor or IDE has to offer. Syntax highlighting, code completion, debugging tools, version control integration, and support for virtual environments are examples of standard characteristics. Project management features, testing frameworks, and build systems are examples of integrated tools. The IDE's built-in tools can help you optimize your productivity. Flexibility  Think about if plugins or extensions are supported by the code editor or IDE. With flexibility, you can easily incorporate third-party products and alter your environment to suit your unique requirements. Compatibility Select an IDE or code editor that is cross-platform compatible. This ensures a consistent experience if you are working on different operating systems.  Language and Community Support Make sure the tool has top-notch Python support. It may seem apparent, but selecting a tool that is tailored to Python development requirements is essential Consider the community's strength and the developers' level of support. A thriving community guarantees easy access to extensions, tutorials, and help, and continuous support keeps the tool updated. Performance Assess the IDE's or code editor's performance, paying particular attention to how well it handles the quantity and complexity of your projects. Verify that the tool functions properly on your workstation. Cost Think about how much the IDE will cost. Some can only be used with a license, but others are free and open source. Determine whether the features, given your needs and budget, outweigh any related costs. Version update and maintenance To ensure compatibility with the most recent Python versions, introduce new features, and repair issues, regular upgrades and maintenance by the developers are necessary. Customization Being able to customize the setting to what you prefer can have an important effect on how comfortable and productive you are when developing. 10 Best Python IDEs and Code Editors in 2024 Here are the popular Python IDEs and code editors:  PyCharm Spyder Eclipse PyDev IDLE Wing Here are the best Python Code Editor:  Emacs Visual Studio Code Sublime Text Atom VIM Safe and scalable Virtual Servers and VPC PyCharm PyCharm is widely regarded as the finest IDE for Python developers, with the majority of professional developers using it in various industries. It is a cross-platform IDE created by the Czech company JetBrains. One really useful aspect is that it provides daily advice to help you become more knowledgeable about how to use it more effectively. There are two versions available: the professional version requires payment, while the community version is available for free. Here are a few other features of this IDE. PROS: Code completion, syntax highlighting, debugging tools, testing support, and integration with well-known web frameworks Intelligent code assistance Built-in testing tools Powerful debugger CONS:  Learning curve. PyCharm might have a steeper learning curve compared to simple editors.  Cost for professional version  Start-up time might be longer than a lighter weight editor.  Spyder Another excellent Python-based cross-platform and open-source IDE is called Spyder. It is the lightest Python IDE and goes by the name Scientific Python Development IDE. Data scientists who are proficient in integrating Matplotlib, SciPy, NumPy, Pandas, Cython, IPython, SymPy, and other open-source software are the primary users of it. It has some nice advanced features including edit, debug, and data exploration, and it comes with the Anaconda package manager distribution. Here are a few other features of this IDE. PROS:  Designed for Scientific Computing. Interactive Console. Integrated Variable Explore. Matplotlib Integration. NumPy and SciPy Integration. CONS: Heavy Resource Usage. Not as Lightweight as Simple Editors. Limited General-Purpose IDE Features. Eclipse PyDev Combining the Eclipse IDE platform with the PyDev plugin, Eclipse with PyDev is an integrated development environment (IDE) for Python development. First popularized in the Java programming community, the Eclipse IDE is an open-source, extremely extendable IDE. On the other side, Aptana Inc. created PyDev, an Eclipse plugin for the Python IDE. 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One of IDLE's fundamental functions is Stack Viewer, which aids in tracking down the fault or exception that was encountered. Customizing fonts, keys, extensions, highlights, and other elements is also possible. IDLE is freely available and open-sourced. PROS: Lightweight and simple. Bundled with Python. Provides basic features such as syntax highlighting, code completion, and an interactive Python shell. CONS:  Limited features for advanced development. Limited customization options. Lacks advanced project management features. Wing An integrated development environment (IDE) made especially for Python is called Wing. It is produced by Wingware and is renowned for its emphasis on giving Python developers access to an effective toolkit. PROS: Well-known for its powerful interactive debugger. Provides strong code intelligence capabilities, such as syntax highlighting, code navigation, and intelligent auto-completion. Allows for customizations and expansion via scripting. 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CONS: It has steep learning curve It can be resource intensive when working with large files or complex tasks. Its unconventional interface deviates from the norms of contemporary apps by largely depending on keyboard shortcuts. Visual Studio Code A highly customizable, lightweight code editor developed by Microsoft, with a vast selection of extensions and excellent Python support. PROS: It provides a large marketplace of extensions and supports a broad variety of programming languages right out of the box. It has strong code editing tools like code navigation, syntax highlighting, and IntelliSense (code completion). Integrated Git Version Control. CONS: Customization complexity It can consume a large amount of system resources when working with large projects or multiple extensions. Users with less powerful computers can run into performance problems. Sublime Text A complex and well-liked text editor for prose, markup, and code editing is called Sublime Text. It is renowned for its quickness, ease of use, and wide range of customization possibilities. Will Bond and Jon Skinner created Sublime Text. PROS: Known for its speed and performance. It supports a wide range of plugins and extensions. It introduces the concept of multiple selection, that allows users to make changes in various sections of a document simultaneously.  CONS: It is not free. It has less frequent updates. It has limited integrated tools. Atom GitHub created the open-source text editor Atom. It is renowned for having an up-to-date interface and being extensible and flexible. Since Atom is meant to be a hackable text editor, users can add new features and personalize the program with a variety of packages and themes. PROS: Open source and free. Modern and user-friendly interface. Highly extensible and customizable.  CONS:  Slower start up time. Less mature ecosystem and packages and themes.  Limited built-in features. VIM Vim is a cross-platform, open-source text editor. 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Infrastructure

Differentiating Static And Dynamic Websites

Creating a website for a business or organization can present many challenges. What sort of content should be included? While browsing, how will mobile apps affect functionality? And crucially, you need to decide whether your business’ needs are best suited by a static or dynamic website. This article will help you decide which type of website is best for your purposes. We will lay out the advantages and disadvantages of each kind of website to help you differentiate and decide between the two. What’s the difference? When the internet was still in its infancy, the only type of website you’d be able to find were static websites. If you wanted to change or update something on your site, a human web developer would need to change the code directly. But as technology progressed, web developers began to create dynamic websites. These are websites that can dynamically access and display content when requested. Not every website needs to be dynamic, but some static websites can use dynamic functions to create a kind of hybrid of the two. An example of this kind of hybrid site would be a website for a vacation resort that integrates local weather forecasts into its homepage. For some, a well laid-out static website is sufficient for their business’ needs. It really depends on the purpose of your website and how much flexibility you need to provide the user. Code and delivery A website with static code will not change unless a web developer edits it. On the other hand, a dynamic website is built by accessing a database to deliver content in real-time. Static web pages are pre-rendered for the user and look the same no matter from where or how they accessed. The web developer can know exactly what the user will see when they arrive at the website. Meanwhile, a dynamic page is generated by a server. 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If you need to get something up in a hurry, static websites might be the best choice for you. Lower Costs: The simplicity of static websites means they tend not to take up a lot of space. The result is that they are cheaper to host. Stability: As the content on a static website is unchanging, it’s far less likely to malfunction. This makes usability testing a breeze. Performance: The simplicity and stability of static web pages allow them to load quickly for the user. This quick performance is a result of the efficient coding languages used to create them. More Secure: Without the need to utilize third-party software, databases, or a CMS (Content Management System, more on that later), static websites allow for fewer potential vulnerabilities than a dynamic website. Cons Updates: Without the prerequisite coding skills, updating a static website is difficult. A web developer would likely be required, eating into your initial setup savings. Limited: It’s entirely possible to build a larger static website, but that would be a long and labor-intensive process. This is because each time a new page is required, it needs to be built from scratch. A template can help, but that will only get you so far. Tired content: Without giving visitors to your website a reason to return, you may find traffic numbers stagnate. Static websites are less well suited to the adding of lots of fresh content to keep users coming back for more. User Interaction: Static websites don’t provide opportunities to engage with active, up-to-the-minute content. Ongoing costs: As your website grows, if the static model is what you’re sticking with, you’ll require a larger team to manage it, therefore increasing costs. On mobile: A static website that looks fantastic on a laptop may not appear so well on a mobile device. According to Statista, 56.89% of global internet traffic was through mobile devices as of February 2022. Dynamic Websites Written in more complex programming languages such as CGI, Ajax, or ASP, dynamic websites are presented to users with the help of databases. Users can experience a dynamic website differently depending on a number of factors. A user looking at a website through Safari on an iPhone versus one viewing through Chrome on a laptop may see different content, better tailored to them individually. What is a CMS? Content Management Systems are vital software for the functioning of dynamic websites. They allow multiple users to publish or edit content on the site. A CMS is often essential to ensuring quality user experience on a dynamic website, and can be used to schedule content posts for a later date and edit old content. It’s well worth considering if a CMS might be useful for your business’ website. If you do, ensure whichever one you choose has undergone rigorous software application testing. Let’s now take a look at some of the pros and cons of dynamic websites. Pros Easy updates: It is much easier to update dynamic websites, which is a significant advantage. With the help of a CMS, multiple people within an organization can contribute without any specialist coding experience. More volume: Thanks to the way dynamic websites are structured, it is much easier to provide much more content than possible with a static website. You can offer hundreds of searchable pages and drive more traffic to your website. Just make sure you have the best database management tools to help you. Sleek design: Dynamic websites allow an organization to put on a more professional face when compared to static websites. This type of website also provides increased flexibility for design choices. Tailored Content: By taking advantage of cookies, demographics, and keyword research, a dynamic website enables you to present content that will most appeal to different groups of users. The website is able to recognize if you’ve got a new visitor and even present special offers for new potential customers. Mobile device optimization: As a dynamic website can recognize the type of device being used to access it. It can also adapt to present itself just as well on a mobile device as on a laptop or tablet. Discoverability: More content and a great design makes your website easier to find. A dynamic website, in tandem with good keyword research, brings higher traffic volumes. If discoverability is a priority for your organization’s website, it’s well worth taking the time to learn what is keyword research? Cons Start up cost: You will have to outlay more in the early stages. Even so, ongoing maintenance and updates are fortunately easier and cheaper than static websites. 404: Errors are more likely with a dynamic website. This is a result of the way it needs to access outside databases and shows why testing is vital. For advice on how to mitigate this, head on over to Global App Testing. Security Concerns: By using outside applications and databases, your site is exposed to a greater risk to security. Load times: Due to increased complexity and more content, it’s likely that a dynamic website will be slower to load. Be wary that this can cause visitors to leave. Choices Now that you’ve seen the differences between static and dynamic websites, you need to decide which is best for you. For a small organization whose requirements amount to an online brochure, a static website might make the most sense. These days, having a website is essential for a small business. As long as you don’t need to constantly update content, a static website might be the way to go. For a larger organization, especially one that operates mostly online, a dynamic website can offer the flexibility and room for growth that you will require. For example, a business offering a commercial phone system would want to reach a variety of customers with tailored content presented in a sleek, professional way. A hybrid approach may be best suited for some organizations. A website for a tour operator, for example, may have a lot of content that doesn’t change very often, and use static web pages to feature this content. They would be well served to also set up dynamic elements to the website to reflect changing accommodation and transport costs. Expertise Whichever approach suits your purposes best, ensure you have the right people to help. There are many services and web developers available to help you deliver a quality experience for your website visitors. Choosing the right approach, and executing it well, will give you an edge in attaining online success. Author: Kate Priestman - Head Of Marketing, Global App Testing Kate Priestman is the Head of Marketing at Global App Testing, a trusted and leading end-to-end functional testing solution for QA challenges. Kate has over 8 years of experience in the field of marketing, helping brands achieve exceptional growth. She has extensive knowledge on brand development, lead and demand generation, and marketing strategy — driving business impact at its best. Kate has laso written for sites such as Stackify and Smith. You can connect with her on LinkedIn.
25 December 2023 · 8 min to read
Infrastructure

3 Key Core Software Development Metrics For Success

Defining success in software development is a complex and multifaceted task. Inevitably, each software project will measure success in different ways. In a sector known for high performance and workplace productivity, clearly defined metrics have been key to the success of projects large and small. An insightful metric lets developers know what’s expected of them and allows you to judge the quality of a software product. There are countless technical metrics for performance, reliability, and security that developers can use to determine the success or failure of a piece of software and compare this to the competition. As well as technical metrics, which lend themselves to automation and require the most input from coding teams, there are also business process-oriented and more customer-centric metrics that assess the user experience of a piece of software. When initiating measurement procedures, just be sure to avoid using metrics to set targets arbitrarily. Instead, use them as a measurement of the health of processes and their results to seek improvement in discussion with the relevant teams. This article covers three key metrics that can be measured to assess the success of a software development process from a whole-project perspective. Source: pixabay.com 1. Customer Satisfaction Arguably the ultimate measure of success in software development is how satisfied and engaged end-users are with the final product. This includes responses to the initial release of a piece of software, but you should also keep track of how customers experience updates and patches. For Software as a Service, or on-demand software products, you will need to measure customer satisfaction with the performance of your technology continuously. Customer satisfaction can be understood through the completion of surveys. A widely employed and respected metric for customer satisfaction is the Net Promoter Score (NPS), a customer loyalty and satisfaction measurement taken by asking customers how likely they are to recommend your product or service to others on a scale of 0-10. NPS is calculated as a value ranging from -100, indicating no customers would recommend a product to others, to +100, meaning all customers would be likely to recommend. Of course, NPS alone is of relatively little use as a pointer for further improvement. To get the most out of customer surveys, the results need to be contextualized. For example, if you’re attempting to measure the success of a voip solutions for small business, additional information such as whether the customer is using the best VoIP router or not is also needed. For this reason, consumer surveys rarely only ever collect an NPS but will also ask other questions. The best surveys provide space for recommendations that can’t be communicated quantitatively. Continuing with the VoIP example, if customers were happy with general software performance, but most also wanted call recording functionality, metrics alone wouldn’t pick up on this. Source: pixabay.com 2. Test Coverage Test coverage is a sort of meta-metric that determines how well an application is tested against its technical requirements. Although related, test coverage differs from code coverage, in which the idea is to measure the percentage of lines and execution paths in the code covered by at least one test case. While code coverage is the responsibility almost exclusively of developers, test coverage is a more holistic metric that belongs to any comprehensive quality assurance program. The collation of both test coverage and code coverage data is amenable to different types of testing technology that uses scripted sequences to examine the software and then reports on what’s been found. Software engineers will frequently refer to test coverage when they really mean unit test coverage. Unit tests assess very small parts of an application in complete isolation, comparing their actual behavior with their expected behavior. This means that, when unit testing, you don’t typically connect your application with external dependencies such as databases, the filesystem, or HTTP services. On the other hand, true test coverage tells you how much of your codebase is covered by all types of tests—unit, integration, UI automation, manual tests, and end-to-end acceptance tests. It’s a useful way to reveal quality gaps, and low test coverage is an indicator of areas where your testing framework needs to be improved. Source: alisterbscott.com 3. Escaped Defects Software quality assurance is a process that checks that all software engineering processes, methods, activities, and work items are monitored and comply with the defined standards. Deploying a quality assurance plan for your software product requires open communication across multiple teams. Many software developers will use a cloud communications platform like a voicemail service for business to facilitate remote collaboration. But with remote work more widespread, the quality of software quality control mustn’t lapse. Engineers should adapt and make their quality control procedures more stringent and metric-based. Ultimately, buggy or defective software is bad software. Measuring the number of bugs discovered after release is a good way to keep track of your quality assurance program. A high or increasing number of escaped defects can be an indicator that you’re not testing enough or that you need to implement some extra performance review prior to releases and updates. Depending on whether your company is a start-up or a well-established software developer, you will have different quality assurance mechanisms and defect detection checks in place. Just be sure not to cut corners with this vital aspect of software development. If faulty or glitchy products go to market, the damage it does to your reputation can take years to overcome. And Finally Remember that these three metrics are intended to be helpful for allowing you an overview of your entire development cycle. As part of an overarching business strategy, they will need to be aligned with the processes of individual teams who will each have their own standards by which they measure success. The only way to do this is to have the best project management procedures in place and great team communication. These should allow your entire software development process to knit seamlessly together. Author: Grace Lau - Director of Growth Content, Dialpad Grace Lau is the Director of Growth Content at Dialpad, an AI-powered cloud communication platform that enables streamlined whiteboard app and contact center outsourcing. She has over 10 years of experience in content writing and strategy. Currently, she is responsible for leading branded and editorial content strategies, and partnering with SEO and Ops teams to build and nurture content. Here is her LinkedIn.
24 June 2022 · 6 min to read

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