External Chat

Last updated August 17, 2026

Hostman.AI external chat is an interface for interacting with AI agents outside the dashboard. It lets you work with agents in a familiar chat format and use all of their features.

When you work with an agent in the external chat, it retains all the settings you configured for it in the dashboard, including system prompts, MCP server connections, and the knowledge base.

Accessing the External Chat
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You can open the external chat in two ways:

Via Direct Link

You'll need to be logged in to your Hostman account.

  1. Go to ai.hostman.com.

  2. Click any agent in the list.

From Your Hostman Dashboard

  1. Go to AI Services → Agents and click any existing agent.

  2. Click External Chat in the top right corner.

The chat will open in a new browser tab.

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Working with Chats
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Select the agent you want to work with. The list shows all AI agents created on your account. You can switch to a different agent at any time using the dropdown menu at the top of the interface.

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To start a new conversation, click New Chat. 

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On the left, you'll see a list of all chats created with a given agent. You can switch between them to continue a previous conversation or revisit earlier messages.

Click the three dots next to your account name in the bottom-left corner to open the menu. From there, you can go to the agent settings page, change the theme, delete all chats, or log out.

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Managing Access
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By default, the external chat is only available to the account owner. To give access to other people, for example, specific employees or teams, you can create additional users.

Users who have been granted access to the external chat are listed under AI Services → Settings → Manage.

Creating a New User
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To grant access:

  1. Go to AI Services and open the Settings tab.

  2. Click Manage.

  3. Click Add or Add User.

  4. Enter the user's email—it will be used as their login.

  5. Set a password, or leave the default one. Passwords can be 8–30 characters long and may include numbers, letters, and special characters.

  6. (Optional) Add a comment. It will only be visible to you.

  7. Click Add.

The user will receive an email with a login link. On their first login, they'll be able to copy the suggested password and save it.

The user can now work with agents at ai.hostman.com.

Granting Access to an Existing User
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If the user already exists in the dashboard, you can grant them access to the external chat:

  1. Go to Team and Members.

  2. Click the user.

  3. On the Rights and access tab, set:

    • AI Agents: Read only

    • AI Agents External Chat: Management

  4. Save your changes.

Changing a Password
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Only the account owner can change a user's password. You can do this directly from the AI Services section:

  1. Go to AI Services and open the Settings tab.

  2. Click Manage.

  3. Click the three dots next to the user and select Edit.

  4. Set a new password and save your changes.

  5. Share the new password with the user—Hostman won't send it automatically.

You can also change a password under Teams and Members.

Revoking Access
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To revoke a user's access to the external chat:

  1. Go to Teams and Members.

  2. Click the user.

  3. On the Rights and access tab, set AI Agents External Chat to No Access.

  4. Save your changes.

Deleting a User
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To permanently delete a user:

  1. Go to AI Services and open the Settings tab.

  2. Click Manage.

  3. Click the three dots next to the user and select Delete.

  4. Confirm the action.