---
title: "External Chat for AI Agents | Hostman Docs"
description: "Learn how to open Hostman's external chat, manage user access, and let your team interact with AI agents outside the dashboard."
---

> For the complete documentation index for AI agents, see [llms.txt](https://hostman.com/llms.txt).

[Hostman.AI](https://ai.hostman.com/) external chat is an interface for interacting with AI agents outside the dashboard. It lets you work with agents in a familiar chat format and use all of their features.

When you work with an agent in the external chat, it retains all the settings you configured for it in the dashboard, including system prompts, MCP server connections, and the knowledge base.

## Accessing the External Chat

You can open the external chat in two ways:

#### Via Direct Link

You'll need to be logged in to your Hostman account.

1.  Go to [ai.hostman.com](https://ai.hostman.com/).
    
2.  Click any agent in the list.
    

#### From Your Hostman Dashboard

1.  Go to **AI Services** → **Agents** and click any existing agent.
    
2.  Click **External Chat** in the top right corner.
    

The chat will open in a new browser tab.

![Inventive Umbriel 2026 08 17 13 29](https://content.hostman.com/assets/ad76271f-3b87-4ad6-af6a-c339cf07af6e.png?width=1578&height=781)

## Working with Chats

Select the agent you want to work with. The list shows all AI agents created on your account. You can switch to a different agent at any time using the dropdown menu at the top of the interface.

![Hostman AI 2026 08 17 14 00 (2)](https://content.hostman.com/assets/773805f5-edb5-49da-8c47-542a1edb6c48.png?width=1920&height=869)

To start a new conversation, click **New Chat**. 

![Hostman AI 2026 08 17 14 00](https://content.hostman.com/assets/e2ee253f-b95a-4f04-a7f1-baddfc225e56.png?width=1920&height=869)

On the left, you'll see a list of all chats created with a given agent. You can switch between them to continue a previous conversation or revisit earlier messages.

Click the three dots next to your account name in the bottom-left corner to open the menu. From there, you can go to the agent settings page, change the theme, delete all chats, or log out.

![Hostman AI 2026 08 17 14 00 (1)](https://content.hostman.com/assets/72856129-2182-4efd-893b-ff4dd1cf29fc.png?width=1920&height=869)

## Managing Access

By default, the external chat is only available to the account owner. To give access to other people, for example, specific employees or teams, you can create additional users.

Users who have been granted access to the external chat are listed under **AI Services** → **Settings** → **Manage**.

### Creating a New User

To grant access:

1.  Go to **AI Services** and open the **[Settings](https://hostman.com/my/cloud-ai/settings)** tab.
    
2.  Click **Manage**.
    
3.  Click **Add** or **Add User**.
    
4.  Enter the user's email—it will be used as their login.
    
5.  Set a password, or leave the default one. Passwords can be 8–30 characters long and may include numbers, letters, and special characters.
    
6.  (Optional) Add a comment. It will only be visible to you.
    
7.  Click **Add**.
    

The user will receive an email with a login link. On their first login, they'll be able to copy the suggested password and save it.

The user can now work with agents at [ai.hostman.com](https://ai.hostman.com/).

### Granting Access to an Existing User

If the user already exists in the dashboard, you can grant them access to the external chat:

1.  Go to **[Team and Members](https://hostman.com/my/account/users)**.
    
2.  Click the user.
    
3.  On the **Rights and access** tab, set:
    

-   **AI Agents**: _Read only_
    
-   **AI Agents External Chat**: _Management_
    

5.  Save your changes.
    

### Changing a Password

Only the account owner can change a user's password. You can do this directly from the **AI Services** section:

1.  Go to **AI Services** and open the **[Settings](https://hostman.com/my/cloud-ai/settings)** tab.
    
2.  Click **Manage**.
    
3.  Click the three dots next to the user and select **Edit**.
    
4.  Set a new password and save your changes.
    
5.  Share the new password with the user—Hostman won't send it automatically.
    

You can also change a password under **[Teams and Members](https://hostman.com/my/account/users)**.

### Revoking Access

To revoke a user's access to the external chat:

1.  Go to **[Teams and Members](https://hostman.com/my/account/users)**.
    
2.  Click the user.
    
3.  On the **Rights and access** tab, set **AI Agents External Chat** to _No Access_.
    
4.  Save your changes.
    

### Deleting a User

> [!NOTE]
> This action removes the user from the entire account, not just from AI Agents. If you want to keep their access to other sections of the panel but restrict access to agents, change their permissions instead.

To permanently delete a user:

1.  Go to **AI Services** and open the **[Settings](https://hostman.com/my/cloud-ai/settings)** tab.
    
2.  Click **Manage**.
    
3.  Click the three dots next to the user and select **Delete**.
    
4.  Confirm the action.